FAQ

About Nippon Express

Q1: When was your company established?

A: October 1, 1937; its predecessor was founded in 1872.

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Q2: What does the “Express” in Nippon Express mean?

A: It refers to our integrated door-to-door handling of cargo forwarded by railway transport from the shipper to the recipient.

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Q3: What services does your company offer?

A: Our services extend across nearly the entire range of logistics, including motor freight transport, railway forwarding, marine transport, air freight forwarding, and warehousing.

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Q4: What is your business strategy for the future?

A: We will step up our efforts in international transport, one of our company’s strengths, as we aim to be a global logistics company with a high reputation for designing and proposing optimal logistics services that meet the supply chain and 3PL needs of customers expanding their businesses worldwide.
Please see here for further details.

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Q5: How extensive is your overseas network?

A: We have 382 business locations in 211 cities in 37 countries around the world, staffed 15,982 employees (as of March 31, 2009).
Please see here for further details.

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Q6: How many affiliate companies do you have?

A: We have 289 subsidiaries and 66 overseas affiliate companies (as of March 31, 2009) engaged in forwarding, sales, and other operations both inside and outside Japan.

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Q7: What is “modal shift”?

A: Modal shift is a shift in transport modes to highly energy-efficient means such as railway or marine transport to avoid the adverse consequences of excessive reliance on truck transport. Our company is quite pro-active in this area as well.

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Q8: How many household/office removals do you handle?

A: In FY2008, the Company handed 501 thousand removals.

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Emergency help Nippon Express USA

I HAVE AN EMERGENCY!

If you need immediate assistance from a Nippon Express customer care representative, we can be reached By Email About Nippon Express USA or By Phone 1-800-896-9633.