Customer Care
At Nippon Express, Customer Needs Come First. Our top priority is handling customer care requests promptly and effectively. Customer satisfaction is monitored and analyzed corporately to ensure superior performance and repeated use of our services.
SHUTTLE provides you total visibility of product inventory and seamless cargo status. For more information: Click here » 
I HAVE AN EMERGENCY!
If you need immediate assistance from a Nippon Express customer care representative, we can be reached By Email 
or By Phone 1-800-896-9633.
Customer Care Tools
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